Sales Tax We only charge sales tax to shipping within the state of Pennsylvania. All other states are tax free.
Free Shipping & Delivery Our free shipping is available to your door or dock on all items within the 48 contiguous states. Please note that at this time we do not ship to any APO/FPO addresses. *All items are shipped un-assembled or partially assembled unless otherwise noted.
In the case of quantity orders (typically 6+ items) and some larger/heavier items (this will be noted on the item page if it applies), a heavy freight carrier will be used and may require additional travel time. All heavy freight shipments are "Tail Gate" deliveries. This means that you must be available to unload the item(s) from the tail gate of the truck. If you are not available at the time of delivery and the carrier has to reschedule/redeliver your order, you will be subject to a $60 redelivery charge (per occurrence). "Inside Delivery" is an optional service available for a fee on all heavy freight shipments. Please note that this service only requires the driver to deliver the item(s) through the threshold of a buildings ground floor.
Return Policy If for any reason you wish to return your order, in most instances we can schedule a pick-up of your item so that you do not have to haul it to your local UPS store. Once the item/items have been returned to the warehouse, we will refund your purchase price minus the return freight cost. We will never charge you for any original shipping charges and there will never be any restocking fees added for your return whatsoever. All merchandise must be received back to us in the condition and cartons (remember to save the boxes!) in which it was sent. Please contact us at info@OfficeChairsforless.com within 30 days of delivery for a return authorization number. In the event your chair is defective or damaged in shipping we will promptly ship replacement parts. We reserve the right to bill you for shipping charges on refused shipments that are not damaged or shipments returned due to bad addresses or phone numbers. All items must be returned within 30 days of the return authorization issue date.
Purchase Orders We accept Purchase Orders from all government agencies and academic institutions or from any other company on a case by case basis. If you have any questions regarding purchase orders please contact us.
Warranty Information Manufacturers warranties range from 6 years to lifetime warranties. If your item is found to be defective at any time, replacement parts will be shipped to you by the respective manufacturer. Our products are rated for a standard 40 hour work week by persons weighing 250 lbs or less unless otherwise noted. Each product information page has the available warranty listed for that product. Please consult the warranty that ships with your product for complete details. Make sure you keep your receipt as well.
Transaction Security You can feel comfortable using our online services at Office Chairs for Less.com. Our secure site uses 128-bit Secure Socket Layer (SSL) to encrypt your personal information while it is transmitted over the Internet. Our site is also guaranteed "Hacker Safe" and cannot be intercepted by any third party. Credit card numbers are erased from our system to ensure protection. If you still prefer not to send your credit card information over the Internet, contact us at (800) 920-6559.
Privacy Office Chairs for Less.com.com is 100% committed to maintaining your privacy. All personal information you provide to us will remain strictly confidential. We will not furnish your personal information to a third party except to the financial institution that processes your credit card or corporate account transaction, for purposes of satisfying a purchase or request from you, for purposes for which you have given your expressed consent, or if required by law. We will never rent, loan, or sell any information you have provided to us to any third party.
